You acquire by possessing the paperwork and copies of something sent. I had all of that when talking to a rep in individual. He instructed me the offers and choices were not Section of any promo, and defined how Telus was obtaining flooded with these kind of troubles.
I have already been a Telus customer considering that 2001. I moved to my new position in August of 2020 and I am however awaiting an optik Television box which i had purchased proper soon after I moved in.
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Seems like all we are able to do now is air our grievances on the community Discussion board during the hopes of somebody ready of authority can in fact do a thing over it.
The men and women undertaking this are usually not resellers. They are scum and con artists. And they ought to be prosecuted.
Also, our telephone line to the home arrived down inside of a windstorm one other night, as did our neighbors. We don't use a landline anymore, even so the cable is in the street and nevertheless linked on your house conclude. I advised that They simply take away it fully. They mentioned as I did not have an Energetic landline, they'd not deliver a technician out to scrub up the wire in the middle of the road.
Hi Absolutely everyone, I ought to Make contact with customer service in regards to modifying a payment arrangement. I desired to know if there is an e-mail or other strategy to Speak to them for the reason that I'm Doing work, and many moments I try to simply call And do not get to talk to someone just before I should cling up.
I just acquired the same simply call. She claimed her name was Jennifer Smith (she had a thick accent. proper!) and experienced our telus acct quantity. She claimed she'd upgrade the koodo cell acct along with the telus dwelling service account to get a loyalty bonus. She asked for just a $twenty a person time set up charge.
@chris14 I wanted to crystal clear up some inaccurate data. We're going to mend TELUS owned downed lines at no cost. We're going to only get rid of the road fully for construction/renovation needs but there's a payment associated. We sent you A non-public message just in case you want to move forward with possibly situation.
Made available to improve our telephones too. She sent me a few codes by way of textual content and email to relay to her. She then started to request my credit card for any one time payment.
The TELUS group acknowledges that our work spans quite a few Territories and Telus TV support Canada Treaty places and we've been grateful for the standard Awareness Keepers and Elders who're with us today, whoever has gone ahead of us and also the youth that encourage us.
What is worse is the destruction of any belief people had with company, and the amplified skepticism. Corporations Will not assistance when they insist on using telephones along with the net to perform organization, and make in depth usage of simply call facilities.
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I've manufactured many cell phone phone calls, I have clicked on "Alternatively, you'll be able to Speak to our TELUS Management Group here". completed the shape, without response, and completed another variety on MyTelus and likewise go no response.
Then You begin to complain you were being promised things not included in the legit item. Because your individual details was accustomed to include this to your account, How are you going to earn when informed we didn't give you that. It'll appear to be you personally subscribed.